We’ve been training our whole lives for this…
Doug Brockway is a management consultant helping CXO’s and CIO’s set direction for and manage the effectiveness of IT. He focuses on IT strategy development and related IT governance and management practices.
Doug applies Lean, Agile, Design Thinking and related frameworks in his work. He is skilled in project and program management; twice leading Agile development efforts. Doug has applied his analytics and modeling skills to IT workload/resource benchmarking, IT spending analyses, SaaS product pricing models and operational staffing models.
Sheila Cox is a pioneer in the field of change management and co-author of The Technology Takers: Leading Change in the Digital Era. Ms. Cox holds a BA in Psychology from Harvard, an MBA from the University of Chicago, and a Leadership Coaching Certificate from Georgetown University. Combining hands-on experience in systems implementation with deep expertise in organizational culture and team dynamics, Ms. Cox founded Performance Horizons. Her mission is to help executives implement their multimillion-dollar technology projects on time, on budget and achieve their business objectives.
Paul Clermont has specialized in IT strategy and management since the 1970s. He has accumulated rich insight from observing first-hand and as a management consultant the wide range of what could go wrong and what could have made things go better. He learned the consulting business in the 1980s at Nolan, Norton & Co., an early and innovative firm in this field where he became a Principal and has since worked independently for many years. His clients have been primarily in the financial and manufacturing sectors, plus the U.S. government. In recent decades, he has written a number of articles on topics like IT governance, going digital, ethics and trustworthiness in technology, risk management and technology-driven disruption. A frequent speaker and occasional lecturer in executive MBA programs, he has recently focused on the social and economic aspects of artificial intelligence. His Bachelors and Masters degrees are from MIT’s Sloan School of Management.
John has been providing business and IT/digital navigation assistance to leading global companies as well as small non-profit organizations for more than 4 decades. He draws from intimate experience with a wide variety of endeavors. Working for an IBM Fellow in the early 1970’s he did pioneering work in computer-assisted-instruction and computer networking as he built and managed a shared computer system used by 45 educational institutions. In the mid 1980’s while consulting to Apple for Nolan, Norton, he facilitated Apple’s first IT planning process and then led a team that shaped their first global strategic initiatives. He followed this experience by doing research on technology and globalization for IBM that confirmed their impetus to create IBM Global Services… IBM’s most successful endeavor in the 1990’s. He co-authored a book about this work, Global Vision, Building New Models for the Corporation of the Future, published by McGraw-Hill. In the 90’s John was asked to join IBM as General Manager of IBM Business Consulting in Europe to help lead the implementation of the transformation of IBM from a hardware company into a global software and services company. During the last decade John has been very involved in advising or leading several non-profit science/and environmental education organizations including the Nantucket Maria Mitchell Organization (Board Chair for 3 years) and the Environmental Learning Organization in Vero Beach (Currently Vice-Chair).
Throughout a career spanning four decades, Steve Hall helped organizations utilize technology to do what they’d never done before. He held positions at IBM, Nolan Norton Co, Harvard University, and Thomson Corporation, where he applied Digital and Information Technology to solve management and technical problems. As a wide-eyed IBM Systems Engineer for sensor-based systems, he automated MIT’s Chem Lab, the MIT Lincoln Lab’s scientific and administrative datacenters, and the real-time New England Emergency Flood Control System. At Nolan/Norton, he consulted for world class clients including IBM, U-Mich, Merck, and AT&T. While at Harvard, he partnered with MIT and BU to bring the internet to all New England. Also at Harvard, he introduced digital printing to the HBS Case Study Reprint business and enabled hundreds of professors to custom publish their own textbooks. At Thomson, he implemented IT shared infrastructure and networks, enabling SBUs to creatively and profitably leverage content across industry segments. Steve has served on the boards of for-profit and not-for-profit entities, and he is a dedicated environmental conservationist. He graduated from Tufts University and his favorite pastimes are music, sailing, golf, and tennis.
Rick Hardin is a results oriented change leadership advisor. Clients find Rick’s life-long passion for learning and improvement contagious for themselves and for their teams. His style is one of direct candor and relationship building, which models the trust-building capabilities and behaviors so critical for today’s leaders.
Dr. Hardin holds a BA in Education from the University of California, Santa Cruz and an M.S. and Ph. D from Cornell University in Organizational Behavior.
He has more than 30 years hands-on experience in organization design, large scale organizational change and executive coaching. His affiliations and clients have included many firms such as Harley-Davidson, IBM, Alix Partners and Harvard Business School Publishing. His most recent work has focused on leading initiatives to sustain culture change.
After teaching analytical philosophy for five years in in two German universities Mark returned to the UK to take an MBA at Cranfield before working for Esso (Exxon). He then joined Nolan, Norton and Co, working for clients in the UK and the US, specialising in Business Architecture and the alignment of IT strategies with business strategy. In 1992 Mark joined Computer Sciences Corporation in the UK to form the Practice Management Group, leaving 8 years later as European Vice President for Strategic Development. During this time CSC’s European turnover grew from $200m to $2.4bn, driven largely by acquisition and major outsourcing deals. In 2000 Mark and 5 colleagues (from NNC and CSC) set up a consultancy Differentis, advising clients in both the private and public sector, often supporting the buy-side in outsourcing deals. He now lives in Frankfurt, Germany; his graduate degrees are from the University of Oxford.
Tom Johnson
In 1996 Tom co-founded with Alvin and Heidi Toffler the future focused strategic advisory firm, Toffler Associates, and served as its chief executive and owner until 2019 when he sold the firm to his management team.
Currently Tom sits on several boards including the Karen Toffler Charitable Trust which honors the Toffler legacy by supporting the advancement of medical research, education, and technology that leads to an improved future society.
Prior to forming Toffler Associate, Tom formed with a Braxton partner Tenex Strategy Consulting. Tom was a Partner at KPMG and Nolan Norton & Co where he formed and led the Nolan Norton Institute.
Tom was on the faculty of the Wharton School of Business and a professor at University of Grenoble, France. Tom received his graduate degrees in Computer and Information Sciences from the University of Pennsylvania, and his undergraduate degree from Carnegie Mellon University.
Bill has had a long and varied career in information technology, starting as a programmer and project manager. He went on to be a technology strategist, ultimately advising thirty investment and money center banks on Wall Street and internationally. He next joined Fannie Mae, one of his clients, as Chief Information Officer. His tenure there is noted in Good to Great by Jim Collins and was the basis for inclusion as one of the Renaissance CIO’s, a group of fifteen executives identified and studied for leadership skills at the Haas School of Management of UC Berkeley. Kelvie went on to found Overture Technologies, a start-up focused on harnessing expert systems to solve thorny problems such as awarding student financial aid, paying for college, underwriting mortgage loans and performing loss mitigation. After a decade he stepped down as CEO and now serves as an advisor to young companies as well as CIO’s. Bill is currently a co-founder, with Joseph Smialowski, of The Innovation and Workforce Discontinuity Initiative. This project is focused on researching and recommending solutions for the disruptive effects of technology on the American workforce. More information can be found at AWWEW.com. Bill has a master’s degree from Trinity College in Hartford, Connecticut and a bachelor’s degree from Tufts University in Medford, Massachusetts.
Judith Lee
Judy Lee hails from the east coast where she earned her Bachelor’s (American History) and MBA degrees. She began her career in IT Technology at The Prudential, Merck, and Bell Labs.
Judy moved to San Francisco to join Intel as Manager, Database Administration. She moved into consulting, in positions from Project/Program Manager to CIO at companies such as Adobe, HAL Computing (Fujitsu USA), Bank of America, and Network Appliance, primarily as a Principal of the Systems Consulting Consortium. While at SCC she co-authored, with James Spitze, the CMR article, “The Renaissance CIO Project: the Invisible Factors of Extraordinary Success,” named one of the top 15 articles of the decade, was a regular member of three CIO roundtables and served as an honorary academic member of the CIO Leadership program in the Haas School. She has chaired several Big Data and Machine Learning conferences.
After years in Silicon Valley, she enrolled at Golden Gate University to earn the Doctor of Business Administration degree and joined the fulltime faculty. She is the recipient of faculty-selected awards: Outstanding Student of the Ageno School of Business, the Faculty Service Award, and the Nagel T. Miner Research Professorship, focusing on analytics education. Drawing on previous experience, she developed and taught MS degree programs in IT Management, Project Management, and Business Analytics, all of which she oversees as Prof. and Dept. Chair of Business Innovation & Technology. Judy is also an active citizen of the GGU community, having served on the Faculty Senate, Chair of the Committee on Academic Standards, and currently Chair of the Faculty Personnel Committee.
Dennis Mulryan
Dennis has engineered software for every generation of computers from mainframes to mobile. As part of a Harvard Business School spin-off, he led numerous Strategic IT Architecture projects for the Fortune 100. As an entrepreneur, he founded and managed profitable tech startups, gaining recognition on Inc. Magazine’s list of the 100 fastest-growing companies and winning their top award for ROI in eCommerce. One of his startups is the subject of an HBS case study.
As a futurist, Dennis extrapolates what might come to be from the interweaving, long waves of history – always looking out for promises and pitfalls of new technologies, science, and philosophy. Devotion to missions, both personal and societal, is his driving force. His goal is to push the rope of HumanKind down the road to a worthy destiny.
Bart Perkins is President of Leverage Partners, Inc. which helps enterprises address challenges at the intersection of business and IT. These include realigning enterprises to operate under COVID- 19, formulating global IT strategies, developing sourcing strategies, and helping manage organizational change.
Previously Bart was the CIO of Yum!Brands and Dole Food Company. He began his career at Nolan Norton & Co. and was a Partner at KPMG Peat Marwick. He has written extensively on IT management for Computerworld and CIO Magazine. He is on the Board of several technology startups and nonprofits. He has a BS from William and Mary and a Masters from the University of Virginia.
Ben porter is a consultant and educator focusing on innovative use of technology. He holds a BS in Mathematics from Carnegie-Mellon University and an MS in Industrial Administration from Purdue.
Combining more than 40 years of consulting and more than a decade of teaching, he is passionate about finding ways for organizations to creatively use technology to achieve their business and organizational visions. He has developed careers for scores of consultants and students in the fields of Information Technology, Data Science and Analytics.
Bruce is a private counselor for CIOs, CEOs related to management of digital IT efforts. He focuses on helping enterprises be more successful at becoming Digitally Enhanced Businesses.
An ICEX Principal since 2004, he facilitates knowledge exchanges on Enterprise Architecture and Infrastructure& Operations for complex organizations. He contributes insights and lessons learned related to being more digitally successful for Cognizant. He produced insights for Don Tapscott’s research programs and contributed to Gartner’s Executive Program as an Executive Fellow for 26 years.
While Gartner EVP/Global Research Head, it became the pre-eminent IT analysis firm introducing Total Cost of Ownership, Magic Quadrants, and Hype Cycles. From 1977-87, he was a Nolan, Norton Managing Principal.
His career started in IBM sales followed by five years in IBM’s Poughkeepsie Advanced Technical Training pioneering systems management.
Marc is an experienced technology leader with a solid background leading significant IT transformation projects. Marc served as an executive in the management consulting practices of KPMG and Accenture, where he specialized in the financial services and consumer goods industries. In these positions, he collaborated closely with executive teams to craft and execute strategic initiatives that resulted in notable revenue growth and cost optimization.
He has played a key role in global IT transformation initiatives, demonstrating his ability to strategically address complex issues and make decisive moves in various business environments. Marc has contributed to thought leadership in IT management, publishing and presenting audiences around the world on topics like digital transformation, technology optimization, and new IT operating models.
Currently, Marc offers his consulting services through Turnwood, LLC, assisting clients with tailored advice to improve their use of AI, technology and business outcomes.
Spanning a career of over 40 years, Pat has been a consultant and analyst covering business and IT services with specializations in digital transformation, IT services business operations, marketing and technology services. Over the past 22 years, Pat was with Gartner, leading the coverage of the IT Services marketplace and digital business services. Pat was recognized as the most influential analyst of the year in 2018 by IIAR.
Prior to Gartner, he spent 20 years in business and IT services with several software and consulting firms including Nolan Norton & Co, Wang Laboratories, Bachman Information Systems, Sybase and Passkey. He currently works as part of Third Eye Advisory and Prometheus Endeavor supporting firms through digital transformation as they emerge into augmented enterprises. Pat is active with several charities, a sailing enthusiast and active with many outdoor activities including hiking, biking, golf and skiing.
After 60+ years’ experience of the application of information technology in a wide variety of industries, Charles Symons is now concerned about the ‘Left-Behinds’ – those who cannot use modern IT for whatever reasons. How can technology be improved to help rather than actually hinder use by these people?
Charles graduated in physics, first researching in nuclear power, then joining CERN in Switzerland where he managed the main computer centre. With Philips Electronics he was responsible for Information Systems standards and data administration at its Dutch HQ, then took on a similar role for Xerox in London. He entered management consultancy with Nolan Norton & Co in London, later becoming a partner with KMPG, where he helped organizations in many parts of the world to develop business-led IS strategies, and to measure and improve the performance of the IS function.
Gonzalo, born in Chile where he received his undergraduate and graduate degrees, followed by a post-graduate diploma from INSEAD, France, came to the US to attend the doctoral program at the Harvard Business School. He enjoyed an extensive career in management consulting, advising large multi-national, multi-industry corporations in business strategy and technology management, most recently as Senior Director at Deloitte Consulting.
Gonzalo currently devotes much of his time to community volunteer work – teaching, coaching and advising – empowering seniors in the use of technology, but largely focusing on helping young immigrants and underprivileged, gain the language and technical skills necessary to further their educational and life goals. He received two national awards for curriculum development and for innovation in Senior Education.
Kevin M. Wright is a leader in pragmatic strategic innovation and transformational change. With over 30 years in industry (GE, IBM) and a decade as an adjunct professor (Duke, NC State, UNC), he champions tangible outcomes and personal integrity. Kevin believes true success lies in uplifting others and fostering a collaborative culture.
In a volatile business world, he moves beyond “Innovation Theater” to drive sustainable change. His pragmatic approach addresses real-world challenges and delivers value across organizations. Kevin’s expertise combines technology, strategy, and human dynamics to enhance growth, efficiency, engagement, and resilience.
Kevin embodies “humbition”—a blend of humility and ambition—emphasizing positive impact on others. His commitment to pragmatic strategic innovation continues to lead meaningful change and growth in today’s evolving business landscape.